Safe, simple and secure ICT monitoring and management for schools
The challenge
Most schools find it a challenge to know how their ICT facilities are performing, with problems only becoming apparent when there’s a critical failure of ICT services. This problem is made
more difficult through the fact that most schools can’t afford or justify having a highly skilled network engineer on staff to keep a watchful eye on the school’s facilities. This normally results in ICT management responsibility falling to the person in the school who knows the most about computers - usually one of
the teaching staff - who themselves already have a busy timetable. Add to this the pressure on schools to reduce cost, improve efficiency and improve their standards, and the problem only becomes greater.
Held back
Many schools suffer from poor and unreliable network performance, which affects their ability to leverage the ICT system to use engaging and exciting software to deliver elements of the curriculum. ICT is more than a subject, and can be pivotal in improving standards and behaviour when used to deliver a modern learning experience. With these problems in mind, SWOTNet have designed an ICT health service that runs round the clock, monitoring and checking the health of every key networking and internet device, along with essential servers and systems that are on the school network.
Many ICT problems only becoming apparent when there’s a critical failure of network or internet service
All equipment is tracked and monitored from our secure remote Network Operations Centre
Safe and secure
All equipment is tracked and monitored from our secure remote Network Operations Centre, and is configured to provide live updates on health and performance. From the Network Operations Centre, engineers are able to see ICT problems as they occur, and at times before they occur, alerting key staff and allowing remedial action to be taken to prevent a critical failure. The service also keeps a constant watch on your internet connection, and will notify you should a problem be identified. The monitoring service is backed by ISO 27001 Certification, ensuring all necessary steps are taken to maintain the integrity of your network and the critical data being held on it. SwotNet provides a proven and reliable solution to Schools, at a fraction of the cost of employing even part time ICT staff and gives your school the peace of mind that your increasingly complex ICT system is in safe hands, and experts are there to advise on the next steps to solve the problem.
Simple set-up
The service is simple to set up and requires almost no effort from the school, as our skilled engineers will deploy the system and test it to ensure its connected to the Network Operations Centre and the network is being actively monitored.
Health checks and reports
ICT Health reports are produced at a time interval to suit you, letting you to choose when you would like to receive them, allowing you to track and report system reliability and performance to the school staff, governing boards and inspectors.
Web based access
School staff can access the monitoring service portal from any computer, and see for themselves exactly how the network is performing.
For more information call our helpful team on +44 1869 600821 or email sales@swotnet.co.uk
